Accepting New Consulting Projects
UX CONSULTING SERVICES
Strategic UX Consulting to Fix What's Broken and Grow Your Business
I'm Samir Thakare, founder of HeySamir. As a specialized UX Consultant based in Nagpur, Maharashtra, India, I partner with SaaS companies, startup founders, and enterprises globally. I solve complex business problems through strategic user experience design — turning confusing, underperforming products into high-converting, user-friendly experiences that drive revenue.
⚠️ Taking on limited clients this quarter.
15+
Years of Experience
Delivering premium UX strategy, UI design, and product consulting to businesses across the globe.
100+
Projects Delivered
A proven track record designing successful SaaS applications, mobile apps, and enterprise software platforms.
ROI
Business-Focused Results
Specializing in conversion optimization, reducing customer churn, and significantly improving product adoption metrics.
Quick Answers
What Are UX Consulting Services?
What is this service?
UX Consulting is an expert-led process that identifies friction in your digital product and provides a clear strategy to fix it. It involves conducting UX audits, user research, and information architecture mapping to solve core usability issues and improve overall customer experience.
Who needs this service?
This service is designed for startup founders, business owners, product managers, and SaaS companies. If you're experiencing low conversions, high bounce rates, poor user engagement, or negative user feedback, expert product strategy is required to align your software with user needs.
Why is it important?
A confusing interface directly harms your revenue. Strategic UX design builds trust, accelerates product adoption, and reduces expensive customer support tickets. Good UX is not just about making things look nice; it is a critical business investment for long-term customer retention.
What deliverables are included?
Depending on your project scope, you will receive a comprehensive UX audit report, detailed user journey maps, wireframes, interactive prototypes, and a fully scalable design system. You gain actionable, development-ready assets that simplify the coding process.
Free Value
Request a Free Initial UX Assessment
Not sure if a freelance UX consultant is the right fit? Let me review your SaaS platform or corporate website. I'll identify critical friction points that are hurting your user experience right now — no strings attached.
↳ Get Your Free Usability Review
The Challenges
Solving Critical Product Problems
Are your marketing efforts bringing in leads, but your product is failing to keep them? Here are the business challenges we solve through targeted UX consulting.
Low Conversions & High Bounce Rates
Users land on your page or app but leave immediately. We restructure your user experience to provide clarity, build trust, and guide visitors seamlessly toward conversion.
Poor Retention & Product Adoption
Confusing user journeys cause high customer churn. By optimizing onboarding flows and clarifying navigation, we ensure users quickly find value and keep coming back.
Outdated & Complex Interfaces
Legacy software often suffers from feature bloat. We modernize and simplify your UI design, establishing clear information architecture and accessible, modern layouts.
Measurable ROI
Tangible Benefits & Outcomes
Higher Conversion Rates
By removing usability roadblocks and implementing conversion optimization techniques, more of your hard-earned traffic turns into paying customers.
Reduced User Friction
A logical, frictionless experience means users can complete their tasks faster. This directly increases product satisfaction, user engagement, and lifetime value.
Lower Support & Dev Costs
An intuitive UI design reduces customer support inquiries. Furthermore, working with a strategic design partner prevents costly developer rework by getting the blueprint right first.
Service Overview
Comprehensive Product Design Solutions
SaaS Design & UX Strategy
I simplify complex data arrays and workflows into user-friendly SaaS dashboards. The focus is on increasing adoption, minimizing churn, and building scalable enterprise architecture.
UX Audit Services
A rigorous, expert evaluation of your existing application. I identify precise usability flaws and deliver an actionable plan to enhance accessibility and user retention.
Mobile App Design
End-to-end user experience design for iOS and Android. I create highly engaging, native-feeling mobile applications with seamless user flows and prototyping.
Website Redesign
Strategic revamps for corporate websites and B2B platforms. We prioritize clear messaging, modern UI design, and optimized funnels to drive consistent lead generation.
Consulting Process
A Proven, Business-First Approach
1. Discovery & Business Audit
We kick off by understanding your business goals, target audience, and current challenges. I review your platform and align the product strategy with your desired outcomes.
2. UX Research & User Interviews
I dive deep into user behavior. Through qualitative research, usability testing reviews, and analytics analysis, we uncover exactly what your users need and where they struggle.
3. UX Strategy & Information Architecture
We organize the foundation. I create logical site maps and user journey mapping to ensure the navigation is intuitive and scalable for future feature additions.
4. Wireframing & Product Design
I develop low-fidelity wireframes to establish layout structure, followed by high-fidelity UI design that reflects your brand identity while adhering to accessibility standards.
5. Usability Testing & Validation
Before any code is written, we build interactive prototypes to test the new designs with real users or stakeholders. This ensures our solutions actually solve the core problems.
6. Delivery, Design Systems & Support
I deliver production-ready assets, including a comprehensive design system. I maintain direct communication with your developers to ensure a flawless, pixel-perfect implementation.
Case Studies
Real-World Results & Impact
↳ SaaS Dashboard Optimization
Impact: Increased User Retention by 40%
Challenge: A SaaS platform had high churn because users found the data dashboard overwhelming and confusing.
Approach: Conducted deep UX research, analyzed user behavior, and restructured the information architecture.
Solution: Designed a minimalist, customizable dashboard with clear data visualization and intuitive filters.
Outcome: Daily active usage increased significantly, and user retention improved by 40% within three months.
Approach: Conducted deep UX research, analyzed user behavior, and restructured the information architecture.
Solution: Designed a minimalist, customizable dashboard with clear data visualization and intuitive filters.
Outcome: Daily active usage increased significantly, and user retention improved by 40% within three months.
↳ Healthcare App Onboarding
Impact: Signups Increased by 37%
Challenge: A healthcare startup's mobile app had a 60% drop-off rate during patient registration.
Approach: Mapped the user journey, identified accessibility issues, and simplified the form structure.
Solution: Created a step-by-step onboarding flow with progress indicators and clear, friendly microcopy.
Outcome: Registration completions jumped by 37%, and patient satisfaction scores improved dramatically.
Approach: Mapped the user journey, identified accessibility issues, and simplified the form structure.
Solution: Created a step-by-step onboarding flow with progress indicators and clear, friendly microcopy.
Outcome: Registration completions jumped by 37%, and patient satisfaction scores improved dramatically.
↳ Enterprise Workflow Redesign
Impact: Support Tickets Dropped by 45%
Challenge: Employees struggled to navigate a legacy internal system, wasting hours daily and generating frequent support tickets.
Approach: Ran usability tests, conducted stakeholder interviews, and created new workflow prototypes.
Solution: Delivered a modern design system with clear visual hierarchy and intuitive navigation paths.
Outcome: Task completion times dropped significantly, and support tickets reduced by 45%, saving the company substantial operational costs.
Approach: Ran usability tests, conducted stakeholder interviews, and created new workflow prototypes.
Solution: Delivered a modern design system with clear visual hierarchy and intuitive navigation paths.
Outcome: Task completion times dropped significantly, and support tickets reduced by 45%, saving the company substantial operational costs.
↳ B2B eCommerce Conversion
Impact: Cart Abandonment Reduced by 28%
Challenge: An online retailer had high cart abandonment at the final checkout stage.
Approach: Conducted a conversion-focused UX audit and analyzed user drop-off points.
Solution: Simplified the checkout to a single page, removed unnecessary fields, added trust badges, and enabled guest checkout.
Outcome: Cart abandonment dropped by 28%, and average order value increased as a direct result.
Approach: Conducted a conversion-focused UX audit and analyzed user drop-off points.
Solution: Simplified the checkout to a single page, removed unnecessary fields, added trust badges, and enabled guest checkout.
Outcome: Cart abandonment dropped by 28%, and average order value increased as a direct result.
Nagpur Insights
Why Nagpur Businesses Need UX Consulting
Nagpur's Digital Transformation
Nagpur is becoming a hub for IT, healthcare, and education. With initiatives like MIHAN and growing startup activity, local businesses are going digital faster than ever. But many are building products without proper UX strategy — leading to wasted investment. UX consulting helps you get it right from the start.
Understanding Local Users
As a Nagpuri myself, I understand the local audience — their language preferences, browsing habits, and trust signals. I design products that resonate with Nagpur's diverse population, from students and professionals to business owners and healthcare seekers.
Supporting Local Startups & SMEs
I've worked with several Nagpur-based startups and SMEs to refine their products and attract investment. I offer flexible consulting packages for early-stage companies, helping them avoid common UX pitfalls that cost time and money.
Nearby Areas Served
While I'm based in Nagpur, I also work with clients from Wardha, Amravati, Bhandara, Chandrapur, and Gondia. I can meet you in person or work remotely — whichever suits your preference.
Why Choose SamirSamir Thakare
Samir Thakare
Strategic Design Partner
I'm an independent UI UX Designer and Product Consultant based in Nagpur, Maharashtra, India. Unlike traditional agencies that pass your project to junior designers, I provide direct communication, personal involvement, and faster execution.
With 15+ years of industry experience across SaaS, Healthcare, Education, and Enterprise sectors, I bring business-first thinking to every engagement. My goal is to bridge the gap between user needs and your business objectives, delivering practical, measurable, and highly effective product strategies. I believe in transparency, quick iterations, and designs that actually drive revenue.
AnswersFrequently
Frequently
Asked Questions
UX consulting services involve expert guidance to improve your digital product's user experience. I analyze your product, identify friction points, and provide a strategic roadmap to boost conversions, retention, and user satisfaction.
Costs depend on your project's scope and complexity. A focused UX audit starts around ₹40,000, while comprehensive product design engagements range from ₹1,00,000 to ₹3,00,000+. I provide custom quotes after our free discovery call.
Timelines vary by project. A UX audit typically takes 1-2 weeks. Full product design projects for SaaS or mobile apps usually take 4-8 weeks, depending on complexity and testing requirements.
UX consulting focuses on strategy – understanding user needs, mapping journeys, and solving usability problems. UI design is the visual layer – colors, typography, and interface styling. I offer both, but consulting addresses the 'why' behind your product's performance.
Yes! I frequently work with startups to validate their MVPs and design products that actually resonate with users. I offer flexible pricing and tailored engagement models for early-stage companies.
Deliverables vary by project but commonly include UX audit reports, user journey maps, wireframes, interactive prototypes, information architecture documentation, and scalable design systems.
Absolutely. User research is a critical part of my process. I conduct interviews, usability tests, and analyze analytics data to ensure every design decision is backed by real user insights.
Yes. I specialize in redesigning outdated or underperforming products. I start with a UX audit to identify issues, then create a strategic redesign plan that addresses root causes, not just surface-level problems.
Yes. While I'm based in Nagpur, India, I work with clients globally – from the US and UK to Europe and the Middle East. Remote collaboration is seamless using tools like Figma, Slack, and Zoom.
I use Figma for design and prototyping, Hotjar and Google Analytics for user behavior analysis, and various usability testing tools like Maze or UserTesting for real user feedback.
I include structured revision cycles at key milestones – after strategy, wireframing, and high-fidelity design. This ensures your feedback is incorporated early and prevents endless back-and-forth.
SaaS is a core specialty. I've worked with numerous SaaS companies to optimize onboarding, reduce churn, and improve user engagement through strategic UX design.
Yes. I collaborate closely with your developers to ensure smooth handoff and pixel-perfect implementation. I provide detailed design systems and specifications that make development faster and more efficient.
My process includes discovery, research, strategy, wireframing, prototyping, testing, and handoff. Each step is collaborative and transparent, ensuring we're aligned on goals and progress.
Simply click the 'Book Your Free Discovery Call' button on this page. We'll discuss your product, challenges, and goals, and I'll give you a clear timeline and quote.
Take Action
Ready to Transform Your User Experience?
Let's discuss your project, improve conversions, and build a product your users will love.
↳ me@heysamir.com